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Kundesenter
  1. Kundesenter
  2. Partner Service Desk

Partner Service Desk

Welcome to Unimicro Partner Service Desk. You can raise a support ticket from the alternatives below.

Technical support

If you have need for support regarding integrating with Unimicro Platform

Get technical support related to integrations with Unimicro Platform, APIs, authentication, data flows, or unexpected behavior. Use this request type for troubleshooting, errors, or clarification during development or operation.

Required fields are marked with an asterisk*

Please provide the ClientID for the integration

Please provide the name of the integration

Please specify the Unimicro Platform environment in which the issue occurs. Examples: Unimicro, SMB Unimicro, DNB Regnskap, SpareBank 1 Regnskap Sør-Norge, etc.

Please provide the customer's CompanyKey

Please provide the customer's company name

Please provide the customer's organization number

Describe the topic of your issue

Describe your issue in detail.

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